Data Deletion Request

Your privacy matters to us

At Play with ASL, we respect your right to control your personal data. This page allows you to request deletion of your account and associated data in compliance with Google Play policies and the California Consumer Privacy Act (CCPA).

You have two options:

  1. Delete your account and all associated data
  2. Delete specific data categories while keeping your account active

Delete My Account and All Data

What will be deleted:

  • Your profile information (name, email, username)
  • All learning progress and achievements
  • Saved preferences and settings
  • Any content you've created
  • Device information and app usage data
  • Authentication credentials

What will be retained:

  • Anonymized analytics data (cannot identify you personally)
  • Legal and accounting records as required by law

Timeline: Your data will be deleted within 30 days of verification.

This action cannot be undone. You will lose all your progress and achievements.

Deletion Type *

How to Request Data Deletion

  1. Choose Your Option — Select full account or specific data deletion.
  2. Fill Out the Form — Provide your email and account information.
  3. Verify Your Request — Check your email for a verification link.
  4. Confirmation — You'll receive acknowledgment within 48 hours.
  5. Processing — Your data will be deleted within 30 days.
  6. Final Confirmation — You'll receive a final email when complete.

Total Timeline: 2–30 days from request to completion.

Questions or Need Help?

Email: privacy@playwithasl.com

Response Time: Within 2 business days